Shipping & Returns

Can I return my product?
Oh No! You’re not happy with you purchase. No problem. You can return unopened items that have not been damaged or used within 15 days of delivery. In order to complete your return please send us an email immediately with the order number in the subject line and let us know what you would like to
return.

Items returned after 15 days will be in the form of a store credit 

Return shipping cost are the responsibility of the customer and original shipping cost cannot be credited.

Clearance items may not be returned.

Once we received the returned item (s) your refund will be credited to the original method of payment within approximately 3-5 business day.

We have the right to decline a refund if the item appears to be used or damaged when received. Please pack the item in its original packaging. You may ship item(s) to us at:

Oh Yay Party
48 Saint Paul’s Place 3G
Brooklyn, NY 11226

Oh Yay!! Party coming up soon!! How quickly will my order be shipped?
If your order is received before 12pm ET, Monday –Friday we will try our best to ship out same day. All orders are shipped within the 1-3 business day. We do not ship out on weekends (Saturday & Sundays) or national holidays. Orders placed on national holidays or weekends are processed the following business day. 

We cannot be liable for transit time once your packaged is shipped out. Transit time are provided by the carrier.

We require a physical address, either residential or business.